Cbon LED focuses on the research and production of full-color LED displays, constantly emphasizing product quality and innovation. The professional R&D team, which accounts for 10% of the total number of employees in the company, has laid the foundation for Cbon LED new product development and meeting customers' special applications. We have developed a variety of LED display products that meet market demand, including indoor LED displays, outdoor LED displays, small pitch LED displays, full-color LED displays, and irregular shaped screens. These products cover display system solutions for stage performances, sports venues, broadcasting and media, outdoor advertising, conference halls, etc. We have also invested more energy and resources in building engineering service teams to ensure construction progress and quality. Over the years, it has developed into a large-scale and powerful manufacturer, with a headquarters office area of 800 square meters and a surface mount workshop/assembly workshop of 3000 square meters.

We are a high-tech enterprise focusing on LED display R & D, production, sales and service, founded in 2016,  headquartered in the core area of LED display industry. With the mission of "lighting up the world with display",  the company constantly promotes the innovation of LED display technology and provides excellent visual experience for  users around the world!

Enterprise advantage

Strong research and development strength

With an experienced R & D team, we continue to develop high-performance display products and apply for a number of national patent technologies.

Advanced production equipment

The factory covers an area of X million square meters and adopts fully automated production lines with an annual capacity of X million square meters to ensure efficient and high-quality delivery.

Strict quality control

The products have passed ISO9001 quality management system certification, CE, FCC, ROHS and other international standard certification to ensure the stability and reliability of the products.

Global service network

Sales and service network covering 100+ countries and regions at home and abroad, fast response to customer needs.

Innovation and cooperation

Focus on deep cooperation with industry partners to provide innovative display technology to create more value for customers.

After-sales service content

Technical support

Provide 7×24 hours technical support, quick response to customer problems through phone, mail, online service.

Assist in debugging and troubleshooting remotely to ensure that problems are resolved in the first place.

Product warranty

All products enjoy 2-3 years of warranty service (the specific warranty period is subject to the contract).

During the warranty period, non-human damaged hardware problems can enjoy free repair or replacement.

Field service

Provide on-site installation guidance and commissioning services to ensure the normal operation of products.

In case of major technical problems, engineers can be dispatched to the site for maintenance and technical support.

Regular inspection

The after-sales team provides regular return visits and equipment inspection services to ensure long-term stable operation of the display.

Spare parts supply

Provide a comprehensive spare parts service to ensure that customers can get the parts they need quickly and reduce the risk of equipment downtime.

Technical training

Provide installation, operation, and maintenance training to help customers get familiar with equipment performance and basic operations, and improve their ability to solve problems independently.

Upgrading and reconstruction

Support display system upgrade and hardware transformation services to meet the changing needs of customers.

After-sales service process

Problem feedback

Customer feedback through phone, email or online channels, submit relevant information (including fault description, product model, etc.).

Fast response

The after-sales team responds within 2 hours, analyzes the problem and proposes a solution.

Remote support or field service

To help customers solve common problems through remote guidance; On-site service for complex problems.

Problem solving and tracking

Ensure that problems are resolved thoroughly, and follow up the service results and collect customer feedback.

Our commitment

Rapid response: domestic customers within 24 hours to the door, international customers within 72 hours to arrange technical support.

Transparent service: All after-sales service processes are open and transparent, the cost standards are clear, and there are no hidden charges.

Continuous improvement: regularly visit customers, listen to opinions, and constantly optimize the after-sales service system.

Contact us

For after-sales support, please contact us at:

Service hotline: 86-135 3075 2301 

E-mail: cbon@szcbled.com

Online customer service: The official website provides instant online consultation services

Service hours: All year round

We are always with you to protect your LED display!